Hi Dustin,
Thanks for your reply. I had gone through the mentioned notes and say about it is not recommended to use regular basis. Here our requirement is need to check the sysfail entries in the queue. Need to unlock the queue twice or thrice to re-process the entry. If any data issue our CRM middle ware team can handle.
The major purpose is to unlock the queue entries which can re-process automatically without manual correction.
I like to proceed with Deepanshu suggestion to check with ABAPer. before that I need to check with our CRM middle ware team to get the list of error which can process through unlocking the queue.
Will keep you posted the updates. Thanks a lot for your time and response.
Thanks,
Pavan.