Hi,
I meant - what is it technically: a SapScript form, Smartform or Adobe Interactive form? Or some other type of form..?
If it is one of the first two, could you please download as text file and attach the spool request for the printer CP21 in RAW format using transaction SP01:
- display list of spool requests;
- from the menu choose Goto->Display Requests->Settings...
- choose Display Mode: Raw and confirm
- display spool request
- from the menu choose Spool Request->Forward->Save to local file...
Also, for the printer CP21, what is the device type (when you display device in transaction SPAD), and when you navigate to device type using menu Goto->Device type, what is the Driver for Sapscript handling?
I have never encountered the problem you describe and am simply trying to gather at least some technical information we could work with...
I'm not qualified enough to help with the Adobe Forms troubleshooting, I'm afraid.
cheers
Janis