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Re: Failed to retrieve data from the database.

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Hi Brian,

Thanks for the info and suggestions.   I guess there are two basic questions that i have  that are related:

1) Why would the report work fine when i run it manually from Crystal Reports application while on a terminal services session on the same server as Crystal Server (so the ODBCs are exactly the same),  but not when i run it from Crystal Server?

2) What is the service account Crystal is using?  I don't see anything within the services.msc  Windows services console (unless i'm blind)  Can you point me to where i can locate the /Crystal Server configurations that show which service account it is using (BTW, i think i know what it is supposed to be, and i have already given that account full read permissions on both of the databases i am trying to reach.   I was thinking that if i can modify that account to be my own, maybe it will be able to run and we can have a clue that there's something not quite right with the service account)

 

thanks!


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